Confirmation

Thank you — your request has been received

We have received your message and will reply to the email address you provided. Our team at juvroxtail.com normally responds within one business day.

What happens next

  1. We confirm the details of your request and check availability.
  2. We send a written reply that includes the total price, delivery terms and payment options before you place any order.
  3. If you agree, you confirm the order in writing and we proceed.

Your consumer rights

As a consumer in Ukraine you may send complaints to juvroxtail.com first. If we cannot resolve the matter, you have the right to apply to the State Service of Ukraine for Food Safety and Consumer Protection, in line with Law of Ukraine No. 3153-IX 'On Consumer Protection'. Personal data you send us is processed on a lawful basis under Law of Ukraine No. 8153-IX 'On Personal Data Protection'; see our Privacy Policy for details.

Contact details

Under Law of Ukraine No. 675-VIII 'On Electronic Commerce', we publish our full identification details:

Single tax payer; VAT optional.